FAQs

How to check debug log

Click on Contact Form 7 plugin and select Google Sheet. You can see here debug log view.

How to check debug log2019-10-17T18:37:14+05:30

What’s your refund policy?

Although we don’t think you’ll ever want a refund, we will offer refund policy in future, if it’s requested within 7 days of purchase.

What’s your refund policy?2019-02-08T13:00:24+05:30

What will happen if I do not renew my license?

If you will not renew the GSheetConnector PRO then its not going to work. The license renewal allows you to continue getting updates and support from our site. License will be required to be renewed on any domain where you want to install GSheetConnector. Every license comes with 1 year

What will happen if I do not renew my license?2019-04-13T12:42:57+05:30

Do you offer a discount on renewals?

Yes! We offer a renewal discount of 20% - 40% on GSheetConnector products so long as you upgrade within two weeks of your license expiring!

Do you offer a discount on renewals?2019-02-08T13:00:44+05:30

Are localhost URLs considered towards license count?

License activations are tied to URLs. For local development servers (servers which run on your laptop or desktop) we've allowed some common URLs and IP addresses to not count against your license activation count. localhost 10.0.0.0/8 172.16.0.0/12 192.168.0.0/16 *.dev .*local local.* staging.* *.staging qa.* *.qa You may activate your licenses

Are localhost URLs considered towards license count?2019-10-17T18:47:12+05:30

How many licenses do I need in a multisite environment?

It depends. If you have more than 6 sites in your multi-site setup, you will need the "Business Plus" license package which gives you 10 site licenses. Each site in a multi-site setup requires one GSheetConnector license. On the other hand, say out of 7 sites in a multi-site setup, you want to

How many licenses do I need in a multisite environment?2019-02-08T13:01:11+05:30

Can I try the “Pro” features before purchasing the plugin?

You can absolutely try the "Pro" features. Send us a message at "Request a Demo Site" and we will setup a demo site for you to try out the "Pro" features. Either you can test here Demo URL: https://cf7demo.gsheetconnector.com/ Admin Login: demo-login Admin Password: NC!EfjLFdsJY^[email protected] Google Sheet URL to Check

Can I try the “Pro” features before purchasing the plugin?2019-02-08T13:01:20+05:30

Submitted Value not Showing in Sheet ?

Sometimes it can take a while of spinning before it goes through. But if the entries never show up in your Sheet then one of these things might be the reason: Wrong access code ( Check debug log ) Wrong Sheet name or tab name Wrong Column name mapping (

Submitted Value not Showing in Sheet ?2019-02-08T13:03:40+05:30

Get the Google Access Code Step By Step

On the Admin Panel > Contact form 7 > Google Sheets screen, click the “Get Code” button. In a popup Google will ask you to authorize the plugin to connect to your Google Sheets. Authorize it – you may have to log in to your Google account if you aren’t already logged

Get the Google Access Code Step By Step2019-02-08T13:04:15+05:30