FAQs

June 2020

Can I Upgrade the license ?

2020-06-30T18:23:09+05:30June 30th, 2020|

Cost-Based Proration will charge customers the difference between the Download they currently have a subscription for, and the price of the Download they wish to upgrade to. Example: A customer purchased a Single Site license for Product A for $29 on October 1, 2019. On March 1, 2020, the customer

January 2020

October 2019

November 2018

What’s your refund policy?

2020-02-04T14:06:36+05:30November 24th, 2018|

Although we don’t think you’ll ever want a refund, we will offer refund policy in future, if it’s requested within 7 days of purchase. If a user is having an issue with the plugin, then first, need to contact through support and explain the issue, our technical team will help

What will happen if I do not renew my license?

2019-04-13T12:42:57+05:30November 24th, 2018|

If you will not renew the GSheetConnector PRO then its not going to work. The license renewal allows you to continue getting updates and support from our site. License will be required to be renewed on any domain where you want to install GSheetConnector. Every license comes with 1 year

Are localhost URLs considered towards license count?

2019-10-17T18:47:12+05:30November 24th, 2018|

License activations are tied to URLs. For local development servers (servers which run on your laptop or desktop) we've allowed some common URLs and IP addresses to not count against your license activation count. localhost 10.0.0.0/8 172.16.0.0/12 192.168.0.0/16 *.dev .*local local.* staging.* *.staging qa.* *.qa You may activate your licenses

How many licenses do I need in a multisite environment?

2019-02-08T13:01:11+05:30November 24th, 2018|

It depends. If you have more than 6 sites in your multi-site setup, you will need the "Business Plus" license package which gives you 10 site licenses. Each site in a multi-site setup requires one GSheetConnector license. On the other hand, say out of 7 sites in a multi-site setup, you want to