FAQ

FAQ2018-11-22T11:59:26+00:00
Why isn’t the data send to spreadsheet? CF7 Submit is just Spinning.2018-11-22T04:27:48+00:00

Sometimes it can take a while of spinning before it goes through. But if the entries never show up in your Sheet then one of these things might be the reason:

  1. Wrong access code ( Check debug log )
  2. Wrong Sheet name or tab name
  3. Wrong Column name mapping ( Column names are the contact form mail-tags. It cannot have underscore or any special characters )

Please double-check those items and hopefully getting them right will fix the issue.

How to configure your Spreadsheet with CF7 to Spreadsheet plugin?2018-12-11T10:30:32+00:00
  • Go to the Current Working Contact Form7 and edit it.
  • Then click on the Google Sheet tab.

  • Choose the Google Sheet name and Google Sheet tab name inside the Google Sheet tab.

  • Mark the Field you want in Google Sheet and name the field’s header.
  • The field you mark will by default create column it in google sheet.

  • Mark the Special Field you want in Google Sheet.

Why I am Getting Error 500 After Installing Plugin2018-11-22T03:59:34+00:00

Following are few of the points which will help to debug the issue.

1) Enable debug by adding following in your wp-config.php file before /* That’s all, stop editing! Happy blogging.

define(‘WP_DEBUG’, true); define(‘WP_DEBUG_LOG’, true); define(‘SCRIPT_DEBUG’, true); define(‘SAVEQUERIES’, true);

And then try to activate the plugin again. This will create a debug.log under wp-content folder. Check for cf7 google sheet connector error if so send us the file at [email protected]

2) Check the log that is created by CF7 google sheet. For that click “View” from goggle sheet integration page. Let us know if there is any error we will assist you.

3) Check what other CF7 extension you are using. Deactivate one by one and check if there is any conflict.

How do I get the Google Access Code required in step 3 of Installation?2018-11-22T04:17:23+00:00
  • On the Admin Panel > Contact form 7 > Google Sheets screen, click the “Get Code” button.
  • In a popup Google will ask you to authorize the plugin to connect to your Google Sheets. Authorize it – you may have to log in to your Google account if you aren’t already logged in.
  • On the next screen, you should receive the Access Code. Copy it.
  • Now you can paste this code back on the Admin Panel > Contact form 7 > Google Sheets screen.
Value is not Saving in Google Sheet and Email Works2018-12-11T10:37:23+00:00

Sometimes it can take a while of spinning before it goes through. But if the entries never show up in your Sheet then one of these things might be the reason:

  • Wrong access code ( Check debug log )
  • Wrong Sheet name or tab name
  • Wrong Column name mapping ( Column names are the contact form mail-tags. It cannot have underscore or any special characters )

Please double-check those items and hopefully getting them right will fix the issue.

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