We firmly believe in and stand behind our product 100%, but we understand that it can’t work perfectly for everyone all of the time. From January 2019 we will offer refund, If you are unhappy with your purchase and have an issue that we are unable to resolve that makes the system unusable, we are more than happy to provide a complete refund within 10 days of your original purchase date.
A few conditions:
- We cannot provide refunds due to technical issues unless you allow us to adequately try and assist you. If we are unable to resolve the issue for you, we will provide a refund. Please ask to our Support before requesting a refund for a technical issue.
- You will provide us wp-admin access, FTP access, and Google Analytics access as needed. If we are still unable to solve the issue in our Plugin, We will refund it.
- Refunds are processed at the end of the month.
Fill up the following details if you want to raise the refund request, our support team will go through and process accordingly.