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System Status Guide

The System Status section provides detailed technical information about your website environment. It’s mainly there for reference — under normal circumstances, you won’t need to look at it. But if you ever run into unexpected behavior with Fluent Forms Google Sheet Connector, this is the first place our support team will ask you to check.

This information is commonly requested by support teams when troubleshooting plugin-related issues, since it gives a complete snapshot of your WordPress, server, database, and plugin environment in one place.

Where to Find System Status

Navigate to Fluent Forms → Google Sheet → System Status from your WordPress admin dashboard.

The System Status page is organized into a set of collapsible sections — GSheetConnector, WordPress Info, Active Theme, Active Plugins, Server, Database, WordPress Constants, and Filesystem Permission — followed by a Debug Log at the bottom of the page.

System Information section in Fluent Forms Google Sheet Connector
The System Status page groups plugin, WordPress, server, and database details into collapsible sections for easy troubleshooting.

Copy System Info

Click the Copy System Info button at the top of the page to copy a full snapshot of your system details to your clipboard. This makes it quick to paste everything into an email or support ticket without manually copying each section.

GSheetConnector

This section is expanded by default and shows the current status of the Fluent Forms Google Sheet Connector plugin itself:

  • Plugin Name – for example, “GSheetConnector for FluentForm Pro.”
  • Plugin Version – for example, “1.1.2.”
  • Plugin Subscription Plan (Free or PRO)
  • Integration Method – the authentication method currently used to connect Google Sheets, such as “Existing Client / Secret Key (Auto Setup).”
  • Connected Email Account – the Google account currently linked to the plugin.
  • Google Drive Permission (Granted / Not Granted)
  • Google Sheet Permission (Granted / Not Granted)
If your Google Drive or Google Sheet Permission shows as not granted, your form entries won’t sync — revisit your Google integration settings to reconnect.

WordPress Info

  • WordPress Version
  • Site Language
  • Debug Mode (Enabled / Disabled)
  • Home URL & Site URL
  • Permalink Structure
  • HTTPS Status
  • Multisite Status
  • Registration Status
  • Search Engine Visibility
  • Default Comment Status
  • Environment Type
  • User Count
  • Communication with WordPress.org

Active Theme

This section displays details about the currently active theme on your site:

  • Theme Name
  • Theme Version
  • Author
  • Author Website
  • Theme Directory Location

Active Plugins

This section lists every currently active plugin on your website (shown with a count, for example “Active Plugins (3)”), along with its version number. If you’re facing an unexpected conflict, this is a useful place to check — it helps identify whether another plugin might be interfering with Fluent Forms Google Sheet Connector.

Server

The Server section relates to your hosting environment. If any changes are required here, you may need your web host’s assistance:

  • Server Architecture & Web Server
  • PHP Version & PHP SAPI
  • PHP Max Input Variables
  • PHP Time Limit & Max Input Time
  • PHP Memory Limit
  • Upload Max Filesize & PHP Post Max Size
  • cURL Version
  • SUHOSIN & Imagick Library Availability
  • Pretty Permalinks Support
  • .htaccess Rules
  • Current Time, Current UTC Time & Current Server Time

Database

  • Extension
  • Server Version & Client Version
  • Database Username, Host & Name
  • Table Prefix
  • Database Charset & Collation
  • Max Allowed Packet Size
  • Max Connections Number

WordPress Constants

This section shows the key PHP constants defined for your WordPress install, such as ABSPATH, WP_HOME, WP_SITEURL, WP_CONTENT_DIR, WP_PLUGIN_DIR, WP_MEMORY_LIMIT, WP_MAX_MEMORY_LIMIT, WP_DEBUG, WP_DEBUG_DISPLAY, SCRIPT_DEBUG, WP_CACHE, CONCATENATE_SCRIPTS, COMPRESS_SCRIPTS, COMPRESS_CSS, WP_ENVIRONMENT_TYPE, WP_DEVELOPMENT_MODE, DB_CHARSET, and DB_COLLATE.

Filesystem Permission

This section shows whether WordPress is able to write to the directories it needs access to — the main WordPress directory, the wp-content directory, the uploads directory, the plugins directory, and the themes directory — along with each directory’s path and its Writable or Not Writable status.

If a directory shows as Not Writable, some plugin features (like updates or file exports) may not work correctly. Contact your host if you need write access restored.

Debug Log

The Debug Log at the bottom of the page displays WordPress errors pulled directly from your site’s debug.log file, listed with their Date, Type, Message, and File. If no errors have been logged, it shows “No error logs found.”

This log is especially valuable when troubleshooting technical glitches or compatibility issues between Fluent Forms Google Sheet Connector and other addon plugins on your site — it gives our support team the exact error trail needed to diagnose and resolve issues effectively.

Why System Information Is Important

System Information can help you:

  • Troubleshoot plugin issues
  • Identify server limitations
  • Verify compatibility requirements
  • Diagnose Google Sheets connection problems
  • Assist support teams in resolving issues faster

Support Recommendation

If you contact our support team regarding any technical issue, please include your System Information details whenever possible — use the Copy System Info button to grab everything in one click. This helps us identify and resolve issues more efficiently.

Note: System Information is read-only and is used for diagnostic and troubleshooting purposes only.

What’s Next?

If you’re troubleshooting a specific Google Sheets connection issue, it may help to revisit your Requirements page or your Google integration settings before reaching out to support.

Still stuck? Reach out to our support team directly — we’re always happy to help.

Frequently Asked Questions

What is the System Status section used for?


The System Status section displays detailed technical information about the Fluent Forms Google Sheet Connector plugin, your WordPress site, server, and database. It’s mainly used for troubleshooting and diagnosing issues with your Google Sheets integration.

What does the GSheetConnector section show?


It shows the Plugin Name, Plugin Version, Plugin Subscription Plan, Integration Method, Connected Email Account, and whether Google Drive and Google Sheet permissions have been granted.

What WordPress details are shown in System Status?


The WordPress Info section displays your WordPress Version, Site Language, Debug Mode, Home URL, Site URL, Permalink Structure, HTTPS status, Multisite status, registration and search engine visibility settings, Environment Type, User Count, and Communication with WordPress.org.

What server details are shown in System Status?


The Server section displays your Server Architecture, Web Server, PHP Version and related PHP settings (memory limit, time limit, upload size, etc.), cURL Version, permalink and .htaccess support, and current server time.

What database details are shown in System Status?


The Database section displays your Database Extension, Server and Client Version, Database Username, Host, Name, Table Prefix, Charset, Collation, Max Allowed Packet Size, and Max Connections Number.

What is the Active Plugins section used for?


It lists every currently active plugin on your site along with its version, which helps you or our support team quickly spot whether another plugin might be causing a conflict.

What is the Filesystem Permission section used for?


It shows whether WordPress can write to key directories — the main WordPress directory, wp-content, uploads, plugins, and themes — so you can spot permission issues that might block updates or exports.

What information does the Debug Log show?


The Debug Log displays entries from your site’s debug.log file with their Date, Type, Message, and File, helping diagnose technical glitches or plugin compatibility issues. It shows “No error logs found” if there are none.

What does the Copy System Info button do?


It copies a complete snapshot of your system details — plugin status, WordPress, server, database, constants, and permissions — to your clipboard, so you can quickly paste it into a support email or ticket.

Why is System Information important?


System Information helps troubleshoot plugin issues, identify server limitations, verify compatibility requirements, diagnose Google Sheets connection problems, and helps our support team resolve issues faster.

Can I edit or change the System Information details?


No. System Information is a read-only section. It only displays technical information about your WordPress website and plugin environment for troubleshooting purposes.

Is System Information shared automatically with anyone?


No. System Information is only displayed inside your WordPress dashboard. It is not shared automatically. You can copy and share these details manually when contacting support for troubleshooting assistance.

Where can I find the System Status section?


Navigate to Fluent Forms → Google Sheet → System Status from your WordPress admin dashboard to view your GSheetConnector status, System Information sections, and Debug Log.

Should I include System Information when contacting support?


Yes. Whenever possible, use the Copy System Info button and share the details (along with the Debug Log, if relevant) with our support team when reporting a technical issue. This helps us diagnose and resolve the problem more quickly.

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